When water softener resin goes bad it does not mean that you have to replace the entire water softener system with a new one. We can easily replace the resin media inside the water softener to get you back on track. Water softener resin media is sensitive to chlorine exposure. Chlorine is an oxidizing agent that works against the internal parts of a water softener system causing pre mature failure. Typically the water softener resin media will require changing once every 5 to 10 years. However, if you install a pre filter ahead of your water softener then the internal parts will be protected from oxidation and the system will last much longer.