Water Softener Comparison: Pelican Water Systems
Brad Berdon • Feb 04, 2018

Florida Water Technologies water filtration systems are built with the latest technology, providing clean, fresh, and pure water that you want and deserve. Our experienced staff offer cleaning services to your existing or new water softener and annual product checks.

This comparison is between our Hellenbrand ProMate 6.0 water softener and the Pelican Water Systems.  We have been installing the ProMate 6.0 into homes and businesses for over 10 years and our customers are very happy with their systems.  Here is a direct quote from one of our customers: “Excellent product and even better service. I couldn’t be more happier. They made sure everything was in order and working properly and triple checked their work before they were done. Chris even came by the next day to see how things were going. During the install they also replaced my kitchen faucet and Brad the owner even went to Home Depot to get some better quality parts then what I had under the sink. I am very pleased and would recommend them to anyone. Job well done.”

What’s the Main Difference?

The main difference between these systems is simple.

    • Florida Water Technologies installs traditional salt based systems that completely remove the hard water minerals. It would be impossible to have symptoms of hard water in your home with our installation.
    • Pelican Water Systems do not remove any of the hard water minerals. Symptoms of hard remain in the water that supplies your home or business.

What Do Pelican Customers Have to Say?

 

Why does Florida Water Technologies install Hellenbrand ProMate 6.0?

Built around a Vortech™distribution plate with Superior Flow technology and featuring 10% commercial grade resin, the ProMate 6.0 uses less water and retains efficiency longer than most entry level systems—all while reducing energy costs by maintaining ENERGY STAR ratings.

What does a Pelican Water System do?

They claim that the Pelican system can zap or alter the hardness minerals (but not remove them) to make these minerals act like soft water instead of hard water inside your home. The problem with that is, there is no test in chemistry to prove or confirm that a real change has taken place . You are more or less taking a step of faith.

This is a side by side look at how these salt free systems perform against traditional salt based systems when used in our very hard local water supply. We will compare how these systems work on spots, film, plumbing and appliances.

Hard Water Spots and Film

The primary concern for our customers seeking a water softener system is it’s effectiveness in reducing or removing hard water spots and film. The never ending spots and film associated with Jacksonville hard water can be overwhelming and it’s important to know that Pelican Water Systems do not impact or reduce the spots and film associated with hard water. In their own words, PSE 1800 / PSE 2000 owners manual, they clearly state that hard water spots are MORE visible with their system versus a traditional water softener because they do not actually remove the culprit, which is hardness minerals. The comparison with this one is easy for hard water, spots and film. The ProMate 6.0 Water Softener is far superior with reducing or removing hard water spots and film.

 Pelican Water Systems 

  • Hard Water Minerals NOT Removed     = Hard Water Spots and Film Remain
  • No Chemistry Test to Confirm Results  = How Do You Determine Results? 

ProMate 6.0 Water Softener

  • Hard Water Minerals ARE Removed   = Hard Water Spots and Film are Amended 
  • Chemistry Test CAN Confirm Results  = Peace of mind is guaranteed 

Plumbing and Appliances

Spots and film will remain with the use of a Pelican water system, but what about the plumbing and appliances? In accordance to the Water Quality Research Foundation , who conducted testing on – water heaters, low-flow showerheads and faucets, dishwashers, and clothes washers – hard water much more rapidly harmed the effectiveness of the appliances. Based on the data by the independent research firm, soft water will significantly improve the usefulness and life of all your appliances. There is no question about that fact.

 

Pelican Water Softeners

  • Hard Water Minerals NOT Removed = Scale Deposits WILL remain in your plumbing system
  • Hard Water Rinse Agents (chemical water softeners, i.e. surfactants) :  are required in the dishwasher   
  •           

Pro-Mate 6.0 Water Softener

  • Hard Water Minerals ARE Removed = Scale Deposits WILL NOT remain in your plumbing system
  • Soap usage reduced by 60% and NO RINSE AGENTS are required 

Final Thought

Salt based water softeners are the preferred hard water treatment method in Jacksonville Florida. Florida Water Technologies has been delivering great water softeners at common sense prices to our area for over 10 years. Traditional salt based systems have been established as the primary solution to hard water problems for 100’s of years and because of their effectiveness, have stood the test of time. Salt free, too good to be true, systems have been tried over and over with no sustainable results.

The Hellenbrand ProMate 6.0 not only out outperform Pelican Water Systems they cost less too.

 

By Brad Berdon 13 Sep, 2023
If a water softener system stops using salt you will not get soft water. The most common reason a water softener stops using salt is due to the formation of a "Salt Bridge". A Salt Bridge is a clump of salt that has been fused together due to moisture that's spans entire diameter of the salt tank. This clumped salt resembles concrete and is very hard to break up. Consequently, the salt bridge prevents the salt on top from coming in contact with the water beneath it. That is why we call it a Salt Bridge. How is a Salt Bridge formed? A salt bridge is formed when the dry salt is exposed to moisture. Moisture causes the once granular salt crystal or pellet to merge into one giant clump of salt. By chance if it makes it from one side of the tank to the other side a bridge is formed. Once the bridge of salt is formed the salt level will no longer go down. At this point the salt bridge needs to be broken up. How to remove a salt bridge. I hope you ate your Wheaties because removing a salt bridge can be intense. Once the salt has fused together the consistency resembles concrete. So, breaking it up will take some effort. Method 1. The Rubber Mallet First. Use a rubber mallet and gently tap/hit the side of the salt tank all around it. Next, grab the rim of the salt tank and give it a good shake. Note, the salt tank is hundreds of pounds so shaking it may be difficult for some people. Method 2. The Broom Stick If Method 1 did not work it's time to move onto method 2. Brut force and a firm tool. By using a broom stick, a shovel, or an iron rod, you will attack the salt bridge until you succeed. Start by removing all the loose salt from the salt tank into a bucket or onto a drop cloth. Once you see the bridge start pounding trying to locate a weak area of the bridge. Keep working the weak area until you make it all the way through the bridge. It might be a few inches to a foot thick. Then keep working the salt bridge until the entire bridge breaks up and falls down inside the salt tank. Remember, the greater the obstacle the greater the glory when you overcome it. Method 3. The Water Method If you cannot physically break through the salt bridge then you may have to add water. To do this, use a hose to spray water into one dedicated spot while continuing to work the area with a broom stick. The salt bridge will quickly give way however your salt tank will have a lot of water left in it. Stop spraying water and thoroughly break up the remaining clumps of salt. From here, place the system into regeneration either immediate (right now) or delayed (tonight at 2am). Different models of water softeners will have different configured buttons and programming. You may have to consult your owners manual. Note, adding water is an effective way at breaking up a salt bridge but all the salt gets wet during the process. Wet salt will have the potential to bridge again. If you have to use the water method, break up the salt daily to avoid another salt bridge. How to Avoid a Salt Bridge Preventing a salt bridge in a water softener system in Jacksonville FL is easy. Either before you refill a low/empty salt tank, or if you are filing the tank for the first time simply place two pieces of scrap pipe in the shape of an X. As the salt level lowers it falls around the pipes and avoids bridging. This is our standard practice when installing our water softener systems in Jacksonville FL.
By Brad Berdon 30 Apr, 2022
The Drain As part of the water softener system regeneration process, it will produce discharge water that needs a place to drain. The water softener will need access to an effective drain that will discharge the water. The most common places to drain the water system discharge to is the washing machine drain, utility sink, […] The post Installing a Water Softener System Part 1 appeared first on Florida Water Technologies.
By Brad Berdon 29 Apr, 2022
The Water Supply Pipe Installing a water softener system is a great idea especially if you have hard water. Where will the water softener be installed? Will it go in the garage, if so where in the garage, or will it be installed outside on the side of the house. These are common issues we […] The post Installing a Water Softener System Part 2 appeared first on Florida Water Technologies.
By Brad Berdon 12 Apr, 2022
When a homeowner finds they have hard water a water softener system may help. This post answers the question, What Does These Systems actually do. You see, 85% of US homes have some level of hard water. Hard water forms white scale formations that can damage appliances and fixtures. Also, hard water makes cleaning harder […] The post What a Water Softener System Does appeared first on Florida Water Technologies.
By Brad Berdon 03 Feb, 2022
When water is hard, it can clog pipes and soap will dissolve in it less easily. Water softening can prevent these negative effects.Hard water causes a higher risk of lime scale deposits in household water systems. Due to this lime scale build-up, pipes are blocked and the efficiency of hot boilers and tanks is reduced. […] The post Why A Water Softener. appeared first on Florida Water Technologies.
By Brad Berdon 03 Nov, 2021
The three types of water filtration systems are water softener systems,  a whole home filtration system, and drinking water systems. Here are the three water filtration systems that may be a fit for your home or business. Water Softener System Application: Hard water removal system The primary water concern in Jacksonville FL is excessive hard […] The post 3 Types of Water Filtration Systems appeared first on Florida Water Technologies.
By Brad Berdon 28 Jul, 2021
What they are and how they differ. A common question that we get every day is, “what’s the difference between a water softener and a water filtration system?” It’s a great question. Water softeners focuses only on the removal of hard water minerals (Calcium Carbonate CaCo3) to produce soft water. While a water filtration system […] The post Water Softeners and Water Filtration Systems appeared first on Florida Water Technologies.
By Brad Berdon 03 Jun, 2021
Setting the hardness level on a water softener in Jacksonville FL is simple. First, you have to know your water’s hardness. Secondly, you’ll have to know how to access the water softener hardness program screen. Once you have these two items you’re ready to go. Let’s take a closer look. Hardness Level Relevance Setting the […] The post How To Set the Hardness Level on a Water Softener in Jacksonville FL appeared first on Florida Water Technologies.
By Brad Berdon 06 May, 2021
Water softeners contain a mineral tank filled with water softener resin media. The resin media is the main part of a water softener system. When resin media breaks down it can exit the water softener tank clogging your homes plumbing system, yikes! Consequently, this will cause quite a surprise along with a costly plumber bill […] The post Why do Water Softeners sometimes release resin into your homes pluming system? appeared first on Florida Water Technologies.
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Florida Water Technologies has been in business for over 10 years now and we have heard many questions from our appointments throughout the Jacksonville area. Our content on our website is designed to assist you with making better decisions and also help you understand the many options available when purchasing a water softener system. The […] The post Do you want a water softener system from The Home Depot? appeared first on Florida Water Technologies.
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