Why use a water softener in Jacksonville FL?
Brad Berdon • Apr 07, 2017

There is a lot to be said about Jacksonville’s hard water supply and in this segment, we will look at; why use a water softener in Jacksonville FL, what kinds of water softeners in Jacksonville FL exist and how they differ.

North East Florida sits atop a huge mineral deposit made primarily of limestone. Water is the universal solvent and can dissolve almost anything including limestone which consists of calcium and magnesium minerals. These minerals are dissolved into solution and exist in the form of a positively charged ion which upon entering your home bind to everything they can causing limes build up and appliance/ fixture damage. While some moderate levels of hard water could be tolerated by most the excessively high levels of hard water in Jacksonville FL warrant the use of a special appliance referred to as a water softener. A water softener uses a special filtration media called resin to remove the hard water ions before they enter your home thus producing “soft water”. With soft water, it would be impossible to have the symptoms of hard water because there would be no hardness minerals left in the water supply. Many Jacksonville FL residents conclude the benefits of installing a water softener system far out way the costs associated with installing a water softener in Jacksonville FL.

There are primarily two venues to purchase a water softener in Jacksonville FL that we will briefly touch on.

1.      Store bought systems. Do it yourself? Not so fast. Many people see low priced water softeners in Jacksonville FL at the big box retail stores. While considering this option is important to consider the following questions: Who installs the system and how much will that cost? Who fixes it when it breaks or needs service? The natural answer would be, well Home Depot right after all that is where I bought the system. That answer would be wrong the Home Depot will not install the system on maintain it when service issues arise, after all they don’t even stock the parts so that repairs could be carried out by you or others. This is usually more than most home owners are bargaining for when searching for a water softener in Jacksonville FL.

2.      Full Service Quality Water Dealer. Quality water dealer…not all dealers who refer to themselves as a quality water dealer produce a service that customers would refer to as quality. In the day of the internet and online reviews everywhere it’s easy to weed out the bad ones. With a little searching, you can easily uncover if the company has a history of less than honest business practices. There are plenty of, what we call, scams from companies promising a $50 gift card in exchange for allowing them to test your water. Unfortunately, these sales “demonstrations” usually take up to 2-3 hours of your time and cost $4K-$7K for a water softener, which is shocking to me and most others. And if you don’t buy? Out come all the cheesy sales tactics, phone calls to managers and you guessed it no $50 gift card. However, with a quick internet search these experiences can easily be avoided. To make it even easier for you these types of companies usually will interrupt you by knocking on your door or calling you on the phone. So, if you learn of a company selling water softeners in Jacksonville FL through solicitation there is a good chance you will not be happy with the sales practices or service after the sale per online reviews.

There are however reputable dealers who sell quality systems at reasonable prices and provide customer support.

Not that I want you looking around because we are the best there is in North East Florida but there are some reputable dealers that I would purchase with, if I weren’t in the business.

Our estimates are free and easy to schedule. Working around your schedule we can accommodate weekday evenings or weekends takes approximately 20-30 minutes.

Contact us today to schedule your free estimate.

By Brad Berdon 02 Apr, 2024
Although there are water pipes near the water heater, they may not be the right pipe to connect a water softener system. You see, the right pipe to connect a water softener to is the main supply pipe or service pipe. Connecting a water softener to the service pipe assures 100% soft water on both the cold and hot side of the plumbing system. Can the service pipe be located next to the water heater? Sometimes yes, but more often no. If your home has a water softener loop this means the service pipe is pre plumbed to a convenient location in the garage, often times near the water heater. If your home does not have the loop then you will have to located your main supply pipe to determine placement. Where is the Main Supply, or Service Pipe, at my house? To locate your service pipe the first thing you need to determine is where your water meter (out by the street) is located. Is it on the garage side or the non garage side of your home? In Jacksonville the water meter is a concrete box with the letters JEA on it. In St Johns/ St Augustine it's usually a plastic meter box with a bright blue lid. Standing out at the meter near the street, look up at your home. The plumber had to connect water to your home from this meter location. Usually, the path of least resistance is used to make this connection. 90% of the time the water enters the home on the same side of the home that the water meter is located. The point that the supply pipe enters your home (POE Point Of Entry) should be marked by a green plastic circle shaped lid. However, sometimes it gets buried under years of landscaping and mulch and sometimes it's not marked at all. Once the POE is located you can now determine where the water softener will be installed.
By Brad Berdon 13 Sep, 2023
If a water softener system stops using salt you will not get soft water. The most common reason a water softener stops using salt is due to the formation of a "Salt Bridge". A Salt Bridge is a clump of salt that has been fused together due to moisture that's spans entire diameter of the salt tank. This clumped salt resembles concrete and is very hard to break up. Consequently, the salt bridge prevents the salt on top from coming in contact with the water beneath it. That is why we call it a Salt Bridge. How is a Salt Bridge formed? A salt bridge is formed when the dry salt is exposed to moisture. Moisture causes the once granular salt crystal or pellet to merge into one giant clump of salt. By chance if it makes it from one side of the tank to the other side a bridge is formed. Once the bridge of salt is formed the salt level will no longer go down. At this point the salt bridge needs to be broken up. How to remove a salt bridge. I hope you ate your Wheaties because removing a salt bridge can be intense. Once the salt has fused together the consistency resembles concrete. So, breaking it up will take some effort. Method 1. The Rubber Mallet First. Use a rubber mallet and gently tap/hit the side of the salt tank all around it. Next, grab the rim of the salt tank and give it a good shake. Note, the salt tank is hundreds of pounds so shaking it may be difficult for some people. Method 2. The Broom Stick If Method 1 did not work it's time to move onto method 2. Brut force and a firm tool. By using a broom stick, a shovel, or an iron rod, you will attack the salt bridge until you succeed. Start by removing all the loose salt from the salt tank into a bucket or onto a drop cloth. Once you see the bridge start pounding trying to locate a weak area of the bridge. Keep working the weak area until you make it all the way through the bridge. It might be a few inches to a foot thick. Then keep working the salt bridge until the entire bridge breaks up and falls down inside the salt tank. Remember, the greater the obstacle the greater the glory when you overcome it. Method 3. The Water Method If you cannot physically break through the salt bridge then you may have to add water. To do this, use a hose to spray water into one dedicated spot while continuing to work the area with a broom stick. The salt bridge will quickly give way however your salt tank will have a lot of water left in it. Stop spraying water and thoroughly break up the remaining clumps of salt. From here, place the system into regeneration either immediate (right now) or delayed (tonight at 2am). Different models of water softeners will have different configured buttons and programming. You may have to consult your owners manual. Note, adding water is an effective way at breaking up a salt bridge but all the salt gets wet during the process. Wet salt will have the potential to bridge again. If you have to use the water method, break up the salt daily to avoid another salt bridge. How to Avoid a Salt Bridge Preventing a salt bridge in a water softener system in Jacksonville FL is easy. Either before you refill a low/empty salt tank, or if you are filing the tank for the first time simply place two pieces of scrap pipe in the shape of an X. As the salt level lowers it falls around the pipes and avoids bridging. This is our standard practice when installing our water softener systems in Jacksonville FL.
By Brad Berdon 30 Apr, 2022
The Drain As part of the water softener system regeneration process, it will produce discharge water that needs a place to drain. The water softener will need access to an effective drain that will discharge the water. The most common places to drain the water system discharge to is the washing machine drain, utility sink, […] The post Installing a Water Softener System Part 1 appeared first on Florida Water Technologies.
By Brad Berdon 29 Apr, 2022
The Water Supply Pipe Installing a water softener system is a great idea especially if you have hard water. Where will the water softener be installed? Will it go in the garage, if so where in the garage, or will it be installed outside on the side of the house. These are common issues we […] The post Installing a Water Softener System Part 2 appeared first on Florida Water Technologies.
By Brad Berdon 12 Apr, 2022
When a homeowner finds they have hard water a water softener system may help. This post answers the question, What Does These Systems actually do. You see, 85% of US homes have some level of hard water. Hard water forms white scale formations that can damage appliances and fixtures. Also, hard water makes cleaning harder […] The post What a Water Softener System Does appeared first on Florida Water Technologies.
By Brad Berdon 03 Feb, 2022
When water is hard, it can clog pipes and soap will dissolve in it less easily. Water softening can prevent these negative effects.Hard water causes a higher risk of lime scale deposits in household water systems. Due to this lime scale build-up, pipes are blocked and the efficiency of hot boilers and tanks is reduced. […] The post Why A Water Softener. appeared first on Florida Water Technologies.
By Brad Berdon 03 Nov, 2021
The three types of water filtration systems are water softener systems,  a whole home filtration system, and drinking water systems. Here are the three water filtration systems that may be a fit for your home or business. Water Softener System Application: Hard water removal system The primary water concern in Jacksonville FL is excessive hard […] The post 3 Types of Water Filtration Systems appeared first on Florida Water Technologies.
By Brad Berdon 28 Jul, 2021
What they are and how they differ. A common question that we get every day is, “what’s the difference between a water softener and a water filtration system?” It’s a great question. Water softeners focuses only on the removal of hard water minerals (Calcium Carbonate CaCo3) to produce soft water. While a water filtration system […] The post Water Softeners and Water Filtration Systems appeared first on Florida Water Technologies.
By Brad Berdon 03 Jun, 2021
Setting the hardness level on a water softener in Jacksonville FL is simple. First, you have to know your water’s hardness. Secondly, you’ll have to know how to access the water softener hardness program screen. Once you have these two items you’re ready to go. Let’s take a closer look. Hardness Level Relevance Setting the […] The post How To Set the Hardness Level on a Water Softener in Jacksonville FL appeared first on Florida Water Technologies.
By Brad Berdon 06 May, 2021
Water softeners contain a mineral tank filled with water softener resin media. The resin media is the main part of a water softener system. When resin media breaks down it can exit the water softener tank clogging your homes plumbing system, yikes! Consequently, this will cause quite a surprise along with a costly plumber bill […] The post Why do Water Softeners sometimes release resin into your homes pluming system? appeared first on Florida Water Technologies.
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