Installing a Water Softener System Part 1
Brad Berdon • Apr 30, 2022

The Drain

As part of the water softener system regeneration process, it will produce discharge water that needs a place to drain. The water softener will need access to an effective drain that will discharge the water. The most common places to drain the water system discharge to is the washing machine drain, utility sink, French Drain, or run the hose on the ground to a spot that is suitable. Depending on the hardness of your water and the size of your family, these factors will determine the drain frequency. On average, the water softener will regenerate and discharge water once a week. Some water softener systems, like our 89 HE (high efficiency ), will discharge as little as 34 gallons per regeneration. In comparison with some older systems, they can discharge as much as 100 gallons of water per regeneration. As a result, the drain will have to be capable of handling water on a regular basis.

What is acceptable to receive the discharged water?

We are often asked if it is ok to drain the water softener drain line to the sewer clean out pipe found around the property. The answer is NO. Even though water softener companies in our area elect to drain the water softener to the sewer clean out tee, it is illegal and not permitted. The reason it is not permitted is because under the main sewer cap is raw sewage bacteria. Once a drain line is inserted into the sewer clean out, it opens a path for sewer bacteria to enter your potable water. Essentially, you are connecting raw sewage bacteria to your potable water through the drain line. Over time and in the case of a sewage backup, raw sewage bacteria can be transferred into your water softener, then into your homes water supply through the drain line itself. It’s a $5,000 fine in most counties because it’s dangerous to the public. Our team would recommend a French Drain be installed, since it is a far better solution.

The specific legal code that addresses this illegal drain installation is addressed by Florida Air Gap codes. To properly drain to the sewer clean out tee would require a trap seal, appropriate stand pipe, followed by an air gap. Most companies that say “Sure, it’s ok to do this” are not following this safety requirement. In my experience over 25 years, companies will simply drill a hole in the sewer cap and insert the drain line. This type of installation for the water softener drain should not be done.


Water Softener Drain to Washing Machine

Drain to Washer

When installing a water softener system inside the garage draining to the washer is the most used drain location. Naturally, most laundry rooms are nearby the garage which makes plumbing a drain line to it easy. The biggest question you are faced with is how is the drain installed? Would it be best to run the drain up into the attic, then across the attic, then drop it down into the washer drain (up and over)? Or run the drain line down along the base board then over to the laundry room, installing the line through the wall to access the washer drain? Both of these options will work great it’s really a matter of logistics. Our site estimator will help you determine the best drain location.


Drain to Ground

Another option is to simply run the drain on the ground. In some homes accessing the washing machine drain is simply not practical. In fact, some water softener systems are not even installed inside the garage, they are installed outside on the side of the house. And on well water, the water softener is often installed at the pump. This is where draining a water treatment system on the ground may make the most sense. On well water near the pump is usually ideal for simply running the drain on the ground. And some city water system installs that are outside drain to ground into a bed of rock mulch or some other conducive surface.

Will draining a water softener system to the ground hurt anything?

Nothing will be harmed, as long as the surface that you are draining to is acceptable. The discharge is mostly water with very little sodium. As long as there is mulch or decorative rock you will be ok. Sometimes there is a tree line a few feet away, we can use that location also. The only place we wouldn’t drain to ground is directly onto grass. The amount of water may drown the grass. Our site estimator can help you to determine if a drain to ground will work or not.


Install a Drain Field or French Drain

A popular option for draining a water softener is installing a French Drain. A properly installed French Drain will receive the discharge water for years and years. We dig a 10 ft. trench roughly 2 ft. deep. Then we add rocks and a corrugated drain pipe covered in weed net. Rocks give the water a place to go, the corrugated pipe holds a large amount of water giving it time to percolate, the weed net wrapped around the corrugated pipe keeps dirt from filling it in. A French Drain is ideal for a water softener system that is installed near grass. We install lots of French Drains with great success in the Jacksonville FL area.

Will the discharge water harm the environment?

No. The EPA conducted a test of water softener system discharge water. They concluded that the wastewater did not contain sodium or harmful chemicals. Rather, it was mostly water with some hardness minerals that they found was good for the soil. Download the EPA Fact Sheet here.


Summary

We now know a water softener filtration systems drain will depend on where it is installed. What decides where it is installed? The main water supply pipe. Next week, we will look at how a water supply pipe is connected to your home.

Thanks!

By Brad Berdon 02 Apr, 2024
Although there are water pipes near the water heater, they may not be the right pipe to connect a water softener system. You see, the right pipe to connect a water softener to is the main supply pipe or service pipe. Connecting a water softener to the service pipe assures 100% soft water on both the cold and hot side of the plumbing system. Can the service pipe be located next to the water heater? Sometimes yes, but more often no. If your home has a water softener loop this means the service pipe is pre plumbed to a convenient location in the garage, often times near the water heater. If your home does not have the loop then you will have to located your main supply pipe to determine placement. Where is the Main Supply, or Service Pipe, at my house? To locate your service pipe the first thing you need to determine is where your water meter (out by the street) is located. Is it on the garage side or the non garage side of your home? In Jacksonville the water meter is a concrete box with the letters JEA on it. In St Johns/ St Augustine it's usually a plastic meter box with a bright blue lid. Standing out at the meter near the street, look up at your home. The plumber had to connect water to your home from this meter location. Usually, the path of least resistance is used to make this connection. 90% of the time the water enters the home on the same side of the home that the water meter is located. The point that the supply pipe enters your home (POE Point Of Entry) should be marked by a green plastic circle shaped lid. However, sometimes it gets buried under years of landscaping and mulch and sometimes it's not marked at all. Once the POE is located you can now determine where the water softener will be installed.
By Brad Berdon 13 Sep, 2023
If a water softener system stops using salt you will not get soft water. The most common reason a water softener stops using salt is due to the formation of a "Salt Bridge". A Salt Bridge is a clump of salt that has been fused together due to moisture that's spans entire diameter of the salt tank. This clumped salt resembles concrete and is very hard to break up. Consequently, the salt bridge prevents the salt on top from coming in contact with the water beneath it. That is why we call it a Salt Bridge. How is a Salt Bridge formed? A salt bridge is formed when the dry salt is exposed to moisture. Moisture causes the once granular salt crystal or pellet to merge into one giant clump of salt. By chance if it makes it from one side of the tank to the other side a bridge is formed. Once the bridge of salt is formed the salt level will no longer go down. At this point the salt bridge needs to be broken up. How to remove a salt bridge. I hope you ate your Wheaties because removing a salt bridge can be intense. Once the salt has fused together the consistency resembles concrete. So, breaking it up will take some effort. Method 1. The Rubber Mallet First. Use a rubber mallet and gently tap/hit the side of the salt tank all around it. Next, grab the rim of the salt tank and give it a good shake. Note, the salt tank is hundreds of pounds so shaking it may be difficult for some people. Method 2. The Broom Stick If Method 1 did not work it's time to move onto method 2. Brut force and a firm tool. By using a broom stick, a shovel, or an iron rod, you will attack the salt bridge until you succeed. Start by removing all the loose salt from the salt tank into a bucket or onto a drop cloth. Once you see the bridge start pounding trying to locate a weak area of the bridge. Keep working the weak area until you make it all the way through the bridge. It might be a few inches to a foot thick. Then keep working the salt bridge until the entire bridge breaks up and falls down inside the salt tank. Remember, the greater the obstacle the greater the glory when you overcome it. Method 3. The Water Method If you cannot physically break through the salt bridge then you may have to add water. To do this, use a hose to spray water into one dedicated spot while continuing to work the area with a broom stick. The salt bridge will quickly give way however your salt tank will have a lot of water left in it. Stop spraying water and thoroughly break up the remaining clumps of salt. From here, place the system into regeneration either immediate (right now) or delayed (tonight at 2am). Different models of water softeners will have different configured buttons and programming. You may have to consult your owners manual. Note, adding water is an effective way at breaking up a salt bridge but all the salt gets wet during the process. Wet salt will have the potential to bridge again. If you have to use the water method, break up the salt daily to avoid another salt bridge. How to Avoid a Salt Bridge Preventing a salt bridge in a water softener system in Jacksonville FL is easy. Either before you refill a low/empty salt tank, or if you are filing the tank for the first time simply place two pieces of scrap pipe in the shape of an X. As the salt level lowers it falls around the pipes and avoids bridging. This is our standard practice when installing our water softener systems in Jacksonville FL.
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By Brad Berdon 03 Nov, 2021
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By Brad Berdon 03 Jun, 2021
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By Brad Berdon 05 Oct, 2020
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